Delivering quality care and meeting documentation challenges
Today’s medical providers often encounter patients who present a challenging mix of physical and mental health needs that may require treatment from multiple specialists. In addition to delivering quality care, they must meet stringent documentation requirements and do so quickly and securely.
While many providers claim to handle specialty care, none rises to the challenge as well as eClinicalWorks®, which handles dozens of specialty workflows, enabling providers to deliver comprehensive, efficient, and patient-centered care — ultimately improving clinical outcomes and patient satisfaction.
And our solutions aren’t designed as one-size-fits-all or one-and-done products. They are both customizable to meet the needs of every organization and are constantly being improved over time.
Notably, the last two years have seen the introduction of artificial intelligence in every aspect of our Electronic Health Records (EHR). Integration with Sunoh.ai medical scribe is saving practices hours every day on documentation, while the arrival of healow Genie’s AI-powered contact center solution will transform Patient Engagement and help save practices time and money.
Meeting the needs of all specialties
Unlike solutions that start with a basic Electronic Medical Record and then tack on a hodge-podge of solutions in haphazard (and usually overly expensive) ways, eClinicalWorks takes a comprehensive and innovative approach from design to implementation.
The result is a unified, cloud-based platform that helps providers deliver quality care and value — without having to worry about documentation, interoperability, or security. eCW helps providers simplify their clinical notes, enhance clinical efficiency, speed workflows and derive the data-drive insights they need to help patients maintain and regain good health.
Let’s take a closer look at how eCW helps just five medical specialties from among the dozens we support.
Ambulatory Surgery Centers (ASCs)
Ambulatory Surgery Centers require integrated solutions to manage complex scheduling, documentation, and patient engagement needs. eClinicalWorks covers the entire patient journey, from previsit consultations through documentation to post-visit reminders and follow-up care.
Our ASC solution includes:
Integrated scheduling for procedures and operating rooms
Comprehensive documentation for both procedures and anesthesia notes
Support for the full range of specialties that may be involved in an ASC’s operations, including orthopedics, gastroenterology, cardiology, neurosurgery, vascular surgery, pain management, and many more
Inventory management to ensures supplies are in stock and available when needed
Urgent Care
Urgent Care centers operate in a fast-paced environment where efficiency and interoperability are paramount. eClinicalWorks delivers AI-powered solutions for every aspect of patient care. State-of-the-art interoperability solutions through PRISMA, our industry-leading interoperability solution, ensures that providers have all relevant patient information — from other providers, hospitals, and care facilities — needed to deliver quality care.
Our Urgent Care solution includes:
Patient-facing tools such as online appointment booking, wait time visibility, and smart care recommendations
Streamlined check-in with Kiosk and real-time insurance eligibility verification
Integrated documentation with Sunoh.ai™ medical scribe and healow® Genie contact center
Patient Engagement tools for messaging, health education, and follow-up
These features enable Urgent Care providers to optimize caseloads, improve patient experiences, and maintain seamless communications.
Dental Care
Dental practices face unique challenges in Patient Engagement, documentation, and billing. eClinicalWorks offers a comprehensive dental solution that includes AI-powered tools for every aspect of dental care, from intake to billing, a complete Electronic Dental Record (EDR) with Practice Management and Patient Engagement tools, and integration with Sunoh.ai for dental care planning and hands-free periocharting.
Our dental solution includes:
Simplified patient intake with electronic consent capture and auto-populated notes
Seamless device integration with all major dental imaging solutions
Intuitive documentation via interactive tooth and periodontal charts
Caries Risk Assessment forms
Data dashboards for clinical and revenue insights
Automatic insurance eligibility and electronic claim submission with attachments
Integrated patient payments via text, email, website, or in-office
With over 300 metrics for analysis and ongoing Patient Engagement features, eClinicalWorks helps dental practices attract, retain, and better serve their patients.
Vision Care
Vision care providers benefit from eClinicalWorks’ specialized solutions which help vision care practices deliver higher quality care. From patient self-scheduling and automated appointment reminders to online check-in and payments, and complete documentation, eClinicalWorks helps vision care providers improve patient satisfaction and operate more efficiently.
Our vision care solution includes:
Device and Frames Data integration with leading optometric manufacturers (Topcon®, Marco®, Nidek®, and more)
Inventory management and streamlined workflows
Online appointment booking and faster billing processes
Advanced analytics platform for actionable insights
Patient engagement tools such as Kiosk check-in, reminder campaigns, online bill pay, and personalized communications
Automatic claim creation and real-time insurance eligibility
Rheumatology
Rheumatologists, as well as orthopedists, physical therapists, and other medical specialists, require tools that address the complex needs of their patients. eClinicalWorks helps these providers streamline workflows, enhance documentation accuracy, and support better patient outcomes in their areas of expertise.
The eClinicalWorks rheumatology module allows providers to document joint conditions on Progress Notes. They can open a homunculus examination link and mark observations on the homunculus model and in tabular form. With a single click, their observations then become part of the patient’s medical record. In addition, these specialists can import notes and observations from a patient’s previous visit.
Our rheumatology care module includes:
Detailed documentation and visualization of joint conditions
Interactive homunculus examination tool for tracking patient progress directly in the Progress Note
Integrated disease activity calculators (CDAI and DAS28) for informed clinical decision-making
Why choose eClinicalWorks for specialty care?
eClinicalWorks stands out for its commitment to innovation, interoperability, and provider-centric design. With a secure, cloud-based platform, integrated AI tools, comprehensive reporting and analytics, and seamless integration with third-party devices and systems, eClinicalWorks is a comprehensive healthcare IT partner for healthcare organizations of every size and specialty.
Healthcare is not one-size-fits-all, and neither are the solutions that support it. With eClinicalWorks, providers in ASCs, Urgent Care clinics, dental and vision practices, and a wide variety of other specialties, can enhance efficiency, improve care delivery, and help improve medical outcomes for their patients.
Meeting the needs of all specialties
Meeting the needs of all specialties
