In South Florida, where cultures and languages converge, delivering quality healthcare isn’t just about what’s said; it’s about how it’s understood. At MedFlorida Medical Centers, serving a diverse community means bridging language gaps while preserving the human connection at the heart of medicine. That’s why their team turned to Sunoh.ai, an AI-powered medical scribe designed to support AI ambient listening technology and AI voice recognition technology across multiple languages.
The result? A more compassionate, efficient, and connected experience for patients and providers alike.
Meeting a Multilingual Moment
MedFlorida’s care teams regularly communicate in English, Spanish, and Portuguese, reflecting the demographics of their patient base. In traditional documentation workflows, language complexity often adds to the strain. But with Sunoh.ai, the burden lifts.
“Being located in and around Florida, especially in South Florida, we have an extremely diverse population, very Latin, and there’s quite a few Portuguese speakers. So, the ability to conduct the encounter in these languages was very important to us and has been since we started using it. And that seamless integration between English, Spanish, and Portuguese has really benefited us.” – Robert F. DeLuca, JD, EMR Innovation Administrator at MedFlorida
Sunoh.ai’s multilingual support means clinicians can engage patients in their preferred language while the system listens, understands, and generates notes in real time without additional devices or clunky translations. This feature helps providers avoid transcription errors and enhances Patient Engagement, especially among individuals who might otherwise struggle to express their health concerns clearly.
Why MedFlorida Chose Sunoh.ai
The decision to adopt Sunoh.ai came down to three critical factors for MedFlorida:
Face-to-Face Interaction
The AI medical scribe captures clinical conversations passively, allowing providers to maintain eye contact and empathy throughout visits. No typing. No toggling between tabs. Just meaningful dialogue.
Time-Saving Efficiency
With notes completed by the time the appointment ends, providers reclaim hours lost to end-of-day documentation. Sunoh.ai’s AI clinical documentation capabilities are helping MedFlorida reduce after-hours work and avoid provider burnout.
Enhanced Accuracy and Cultural Sensitivity
Language is more than words; it carries emotion, context, and culture. Sunoh.ai not only transcribes multilingual encounters but does so with AI in healthcare that understands clinical nuance, leading to improved patient documentation and a more compassionate care experience.
Scaling Compassion Through Innovation
What makes Sunoh.ai so valuable in a setting like MedFlorida is its ability to scale patient care while preserving the authenticity of each interaction. As healthcare grows more data-heavy and diverse, the solution offers providers a way to deliver personalized care without getting buried in paperwork. This isn’t just about technology. It’s about preserving humanity in healthcare.
When providers spend less time typing and more time listening, patients feel seen, heard, and cared for. That translates into stronger outcomes and greater patient satisfaction, especially in multilingual communities.
A Glimpse into the Future
For health organizations across the country, especially those in multicultural regions like South Florida, MedFlorida’s story offers a clear takeaway: AI tools like Sunoh.ai are no longer a luxury. They’re a necessity.
From AI scribe capabilities to multilingual support, the system enables practices to offer efficient AI scribe support at scale, making room for better conversations, better documentation, and ultimately, better care.
Bring Humanity Back to Healthcare, One Encounter at a Time
If your practice is ready to reduce documentation time, support compassionate patient care, and communicate effectively across language barriers, now is the time to explore Sunoh.ai.
Schedule a demo and see how Sunoh.ai can transform your clinical documentation and Patient Engagement.
A Glimpse into the Future
