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AI Therapy Scribe: Sunoh.ai Empowering Behavioral Health Counselors

15 May 2025
Blog
2.5 minute read

eClinicalWorks

An article published in British Medical Journal (BMJ) on the impact of interruptions and distractions in healthcare reported that “interruptions should be proactively limited to only those that are clearly needed.”

Mental health and behavioral health therapists strive to deliver exceptional patient care. However, one significant challenge remains — the time-consuming task of documentation during therapy sessions.

This is where the AI therapy scribe steps in, transforming the way therapists work by freeing them from documentation burdens to focus solely on their patients. But what exactly is an AI therapy scribe?

Understanding AI Therapy Scribes

An AI therapy scribe is intelligent software that listens, comprehends, and summarizes conversations during therapy sessions, turning them into draft clinical documentation. For instance, Sunoh.ai, an EHR-agnostic, AI medical scribe solution, provides therapists and their patients with a unique and immersive experience, allowing them to converse while it captures all relevant information

AI medical transcription software such as Sunoh.ai leverages voice technology and natural language processing (NLP), to streamline clinical documentation.

This innovative technology not only saves time but also advances the future of therapies by allowing therapists to engage more deeply with their patients.

The Impact on Behavioral Health

In the realm of behavioral health, AI medical scribes serve as invisible companions, meticulously documenting details during sessions. This technology allows therapists to focus on patient narratives without the distraction of manual notetaking, thereby providing enhanced patient-centered care. The therapeutic relationship deepens when a patient feels heard and understood, leading to better patient care and outcomes.

Health Opportunities for the People of East Texas (HOPE) is a prime example of an organization successfully leveraging Sunoh.ai to enhance patient interactions and streamline clinical documentation.

By reducing the time spent on documentation, Sunoh.ai allows therapists at HOPE to prioritize their patients fully. The seamless integration of Sunoh.ai with the eClinicalWorks EHR has transformed behavioral health workflows, significantly enhancing operational efficiency.

Jacob Bragg, an IT specialist at HOPE, attests to the transformative power of Sunoh.ai:
“Sunoh.ai has transformed our approach to healthcare, particularly in the realm of behavioral health. Our counselors, who were once overwhelmed with paperwork, can now fully concentrate on their patients. Sunoh.ai has significantly reduced documentation time, enabling our healthcare providers to prioritize outstanding patient care. The integration of Sunoh.ai has been a game-changer for our LPC (Licensed Professional Counselor) and LPC-A (Licensed Professional Counselor Associate) counselors. It is a powerful tool that allows them to maintain eye contact and observe body language during patient interactions, fostering a deeper connection and trust.”

Enhancing Patient Care and Operational Efficiency

HOPE Community Medicine of Texas is a Federally Qualified Health Center offering comprehensive healthcare services. The integration of Sunoh.ai with eClinicalWorks is transforming healthcare operations with innovative AI solutions.

By reducing documentation time, Sunoh.ai has empowered therapists at HOPE to serve more patients while maintaining exceptional care delivery. It enhances operational efficiency to strengthen the connection between patients and providers, ultimately driving positive outcomes.

The Future of AI in Behavioral Health

By automating the documentation process, AI therapy scribes are not just enhancing operational efficiency but also fostering deeper therapeutic relationships. The future of behavioral health looks promising with the integration of AI-driven solutions like Sunoh.ai. The implementation of AI in behavioral health practices is a clear indication of how technology can be harnessed to address long-standing challenges in healthcare.

Sunoh is integrated with eClinicalWorks, to learn more about this integration and other cutting-edge AI-powered enhancements, click here.