eClinicalWorks Blog Details

  • 22 October 2023
  • Blog

Hooray for AI


If it feels like you’re getting a lot of information on Artificial Intelligence, it’s because you are. It’s that big of a game-changer. Processes are simplified. Workflows are streamlined. Burnout is reduced. Patient outcomes are improved. Revenue is increased. Your staff is inspired. Your patients are empowered.

Our four AI Assistant models are ready to help you take your practice to the next level: Large Language Model to use natural language to simplify tasks; Image Model to use imagery to streamline the check-in process; Speech Model to turn conversations into clinical documentation; Big Data Model to predict behavior and reduce patient no-shows.

The demonstrations for these at the Day One Keynote were met with applause. Implement these in your practice, and you’ll meet with more success.

Tips and Tricks

If you’ve ever thought something like, “There must be an easier way,” you’re right. Many aspects of administering healthcare could benefit from a shortcut or two. We held several Breakout Sessions that addressed some of these issues.

  • For the Front Office, we delved into V12 enhanced features that streamline workflow and show how practices can curate the product to optimize their processes.
  • For the Mid Office, we highlighted the features that can help streamline the patient encounter experience and motivate staff to develop into eClinicalWorks power users.
  • For the Patient Portal™, we shared strategies to simplify patient engagement, improve patient-provider communication, make the most of digital platforms, and create a collaborative and patient-centric approach to healthcare.

Turning Big Data into Big Wins

Two of today’s Breakout Sessions explored how to interpret data to make informed decisions. In “Practical Analytics,” attendees saw examples of the eClinicalWorks® (eCW) analytics tools and how they leverage data and influence people to drive change, improve processes, and improve productivity.

In “Empowering Communities,” attendees learned how the Patient-Centered Medical Home (PCMH) program used data analytics to standardize care. Specifically, Healing Hands Ministries, Inc. used the eCW PCMH and HEDIS® analytics to identify subgroups of their patient population – with breakdowns for specific conditions or diseases – and then review the processes to find areas for improvement.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA)

Start with One

The National Conference was loaded from front to back with a ton of valuable content, information, and recommendations. It’s easy to say, “Let’s do everything.” Here’s one more suggestion: Take one step at a time. Improving your healthcare practice is a never-ending activity. You don’t have to implement everything at once. Take what you’ve learned this weekend and decide which solutions will be most effective for you.

And That’s a Wrap for Nashville

Thanks for joining in the fun. While you continue to improve your practice, we continue to enhance ours. We look forward to seeing you this time next year at our 17th annual eClinicalWorks and healow National Conference at the Gaylord Texan Resort and Convention Center in Grapevine, October 25-27, when we hope to offer you the next level of ground-breaking technology and innovative solutions.

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