eClinicalWorks Blog Details

  • 20 November 2019
  • Blog

3 Tools That Could Keep Your Patients Engaged


Consider the following paragraph:

11-5-5-16-9-14-7 16-1-20-9-5-14-20-19 5-14-7-1-7-5-4 1-14-4 3-15-13-9-14-7 2-1-3-11 20-15 25-15-21-18 16-18-1-3-20-9-3-5 3-15-21-12-4 3-15-13-5 4-15-23-14 20-15 19-15-13-5-20-8-9-14-7 1-19 19-9-13-16-12-5 1-19 7-15-15-4 3-15-13-13-21-14-9-3-1-20-9-15-14. 23-8-5-14-5-22-5-18 20-8-5-18-5’19 1 16-18-15-2-12-5-13, 11-14-15-23-9-14-7 1-14-4 21-14-4-5-18-19-20-1-14-4-9-14-7 20-8-1-20 20-8-5-18-5 9-19 1 19-5-20 15-6 20-15-15-12-19 20-8-1-20 3-15-21-12-4 19-15-12-22-5 20-8-5 16-18-15-2-12-5-13 3-15-21-12-4 13-1-11-5 25-15-21-18 12-9-6-5 5-1-19-9-5-18 1-14-4 11-5-5-16 25-15-21-18 16-18-1-3-20-9-3-5 1-6-12-15-1-20.

Does the paragraph make sense to you?

Without this tool, it could take a long time to decode what is being said. People can locate the information they intended to find elsewhere, and the same could be said about which practice a patient decides to go to.

90% of patients no longer feel obligated to stay with healthcare providers that don’t deliver a satisfactory online experience.

Here are three tools that could help you engage new and existing patients:

  • Online Appointment Booking

  • Telehealth Solutions

  • Messenger Campaigns

Online Appointment Booking


Patients are busy people. Patients today expect to be able to request and even book appointments online. One survey found that 77% of patients consider it important to be able to book, change, or cancel appointments electronically.

The healow app lets patients request or book appointments from their phone.

Telehealth Solutions


Sometimes, it may be difficult for a patient to make it to a routine physical office visit. 77% of consumers would consider seeing a provider virtually and 19% already have. 

healow TeleVisits™ is a convenient and secure way for providers to deliver an in-office experience that could not only make your patients’ lives easier but yours as well.

Messenger Campaigns


Messenger Campaigns® are designed to reach targeted sets of patients who can benefit from additional health reminders. Patients can be notified from a variety of different mediums ranging from personalized voice messages to a notification in the healow app. These reminders could prove lifesaving in the case of reminding patients with a chronic illness that an important appointment is coming up.


To learn more about these and our other tools that could engage your patient population:


Download the eBook


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