eClinicalWorks Blog Details

  • 6 February 2024
  • Blog

Priority One for 2024: Staying Focused on Patients


Provider high-fiving child patient in lap of parent with the eClinicalWorks logo in white in the lower right corner

If it’s the first week of February, it must be National Patient Recognition Week. It happens to coincide with another popular event this time of year – Groundhog Day. While the duration of winter might be a topic of conversation in line at the coffee shop, another topic that might be top of mind is how we will all maintain our health during the cold and flu season.

Not even Pennsylvania’s favorite groundhog weather forecaster, Punxsutawney Phil, has the insight to answer that question for you. eClinicalWorks® (eCW) has a bit of insight for you, though. Midwinter is the perfect time for your practice to reconsider, recalibrate, and rededicate your efforts to care for the people who matter most – your patients.

Patient Engagement Tools = Patient Satisfaction

A strong healthcare IT partner like eCW by your side can help make patient satisfaction a standard part of your daily routines. With that in mind, we’re honoring National Patient Recognition Week by highlighting a few of our Patient Engagement tools:

  • Patient Self-Scheduling with healow® Open Access® – A simple-to-use online appointment scheduling tool that lets patients book an appointment that works with their schedule.
  • Online Check-In healow CHECK-IN™ – A convenient, contactless check-in solution that offers patients a safe way to check in for appointments, complete pre-visit paperwork, update insurance and demographic information, fill in questionnaires, and make copays and settle balances online or on a mobile device.
  • Automated Health Reminders with eClinicalMessenger® – Messenger sends automatic appointment reminders to patients for upcoming appointments by email, voice, and secure text message. Patients can also gain access to lab results and receive reminders about upcoming vaccinations or health screenings.
  • Virtual Appointments with healow TeleVisits™ – Our comprehensive telehealth solution allows patients to meet with providers virtually from the comfort of their own homes. healow TeleVisits makes healthcare more convenient for both the patient and the provider.


We Pledge to Support Better Patient Care

Our comprehensive suite of Patient Engagement tools is a strong example of how we find ways to enhance our EHR solutions to support better patient care. These tools empower patients and play a part in their care and well-being. We’ll continue to innovate our EHR to improve patient-provider communication and make every interaction a fulfilling one. Together, we hope to celebrate many more National Patient Recognition Weeks.


How are You Celebrating National Patient Recognition Week?

Show us by using #NationalPatientRecognitionWeek on social media and tagging @eclinicalworks.

Learn more about strengthening Patient Engagement. Download our eBook Stronger Engagement Throughout the Patient Journey.

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