eClinicalWorks Blog Details

  • 26 October 2021
  • Blog

2021 National Conference: Opening a New Chapter in Healthcare IT


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The future is full of data

It’s safe to say that no one knows what to do with 2,314 exabytes of new data. According to, that is roughly the amount of new healthcare data generated worldwide in 2020.

But no one has to. After all, the EHR and related systems have given the thousands who work in healthcare the tools they need to stem the data tide.

But there’s a catch: Only a networked EHR is up to the job.

Interoperability is just the beginning

The last decade has seen major advances in interoperability. The nationwide Carequality and CommonWell Health Alliance® networks are making clinical records available to participating providers.

That work is helping overcome “data silos,” where a wealth of information is out there but very hard to access.

However, as we demonstrated at the 2021 eClinicalWorks and healow National Conference, winning the data game is about more than access. The other side of the healthcare IT equation is developing a networked EHR, one that can receive, sort, interpret, and prioritize records coming from many sources.

Time to implement new thinking

The innovative products and solutions discussed at the National Conference are the raw materials of a networked EHR. But the most critical element is one that eludes even the most powerful computers: New thinking.

Only human decision-makers — clinicians, staff, and management of healthcare facilities — can opt to embrace the promises of healthcare IT.

Impactful solutions for 2022 and beyond

Checking in? That WAS easy!

During the conference, some of our customers shared how healow Open Access® and healow CHECK-IN are easing the burdens on their front offices.

Patients are getting the convenience, control, and peace of mind they want, but practice personnel can focus more of their attention on direct patient care.

Fear not the rise of the bots!

Robotic Process Automation sounds daunting, but it’s quite simple. The bots — short for robots — in the eClinicalWorks EHR handle routine, repetitive tasks that would take humans hours to complete.

By having bots handle booking, referrals, payments, and more, staff can focus on patient care. And bots don’t require pay, take time off, or suffer burnout.

It really pays to get paid earlier

Collecting payments is vital for any practice but when done via old-fashioned methods of printing and mailing, it can be slow, expensive, and burdensome.

With healow Pay, patients can pay their bills anytime and anywhere they have an internet connection.

For your practice, electronic payment options can mean collecting a significant percentage of your billing revenue in the first 24 hours after sending out statements. And electronic remittances put an end to reconciliations errors.

A network is limited only by imagination

Better check-in methods, use of bots, and healow Pay are just a few of the enhancements eClinicalWorks and healow have made.

We’re rolling out secure text links for lab results and more, a Remote Patient Monitoring (RPM) module to capture data from health trackers, and healow Meet for group visits.

And perhaps the best illustration of the power of a networked EHR is PRISMA, our healthcare information search engine, which creates searchable, timeline views of patients’ health histories to guide better clinical care.

Finally, there’s the next product. What’s that? Well, it may not even be on the drawing board yet, but it’ll be the product of advances in technology and developers trained in new thinking that puts the idea of the network first.

Visit to learn more about how we can help you reinvent your practice in 2022 and beyond.

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