eClinicalWorks Blog Details

  • 26 March 2020
  • Blog

The eClinicalWorks Telehealth Advantage


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healow Telehealth Solutions offer providers more

As the number of cases of coronavirus continues to climb throughout the U.S. and the world, so too does the number of physicians and patients using telehealth solutions. For many healthcare visits — including primary and specialty care, follow-up visits, and quick check-in appointments — telehealth is proving to be an effective tool in promoting quality care during a time of crisis.

But while federal officials have relaxed some HIPAA rules to allow providers to use platforms such as FaceTime and Skype, your practice’s best choice remains a proven telehealth solution. Click here for a summary of the eClinicalWorks healow Telehealth Solutions package.

Here are three key reasons that your practice should consider telehealth from eClinicalWorks today:

One: You can’t afford to wait.

Your providers and patients need telehealth and they need it now. eClinicalWorks has the experience and capacity to deliver proven telehealth solutions to you. Practices using the eClinicalWorks EHR can activate telehealth in just minutes. And those who use another EHR can get up and running with our stand-alone telehealth solutions in just days.

While other providers are struggling to accommodate the telehealth needs of their customers, eClinicalWorks continues to successfully scale up to meet demand. In just the first month of the COVID-19 crisis, usage of healow TeleVisits™ increased 16-fold, to 1.5 million minutes of usage per day. By late May 2020, nearly 8,000 practices nationwide were enabled for our telehealth solution.

Two: Your patients and providers deserve the best.

There are many telehealth options on the market, but none that can match the comprehensiveness of healow Telehealth Solutions. Your providers can send pre-visit questionnaires to patients, collect vital signs information and data from patient health monitors and trackers, and document a complete Progress Note. We offer analytics to track the type and duration of calls and patient demographics, helping your practice deliver quality care in the most efficient manner.

Our telehealth package is suitable for every medical specialty, and allows screening for depression, respiratory illness, Social Determinants of Health, and other factors that are critical during these challenging days.

Three: HIPAA-compliant and affordable.

While recent Congressional action has allowed authorities to relax HIPAA rules temporarily, using a fully HIPAA-compliant telehealth solution means your practice has one less thing to worry about. Making certain your patient data is fully secure and protected means your providers can focus on creating great patient experiences.

And healow Telehealth Solutions are affordable. Choose between $2 per visit or $50 for each 250-minute block of time each month. Plus, from now through the month of June, we are capping the overall monthly cost of our telehealth solutions, including use of our new hello2healow® (h2h) option, which enables physicians and other medical providers to initiate ad-hoc audio or visual calls to consented patients.

For the months of March through June, we will bill your practice in accordance with the pricing option you have selected, or $100 per provider per month — whichever is less.


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